Cancellation guide

How to cancel Surfshark VPN

Cancel Surfshark VPN at my.surfshark.com/account/payments. Sign in, then work through to the final confirmation screen.

Fiddly They will try to keep you before it goes through.

Step by step

Sign in at my.surfshark.com and open Account → Payments
Turn off automatic renewal
If you want a refund, open live chat and cite the 30-day money-back guarantee

What they don't tell you

VPN subscriptions are usually multi-year and auto-renew at a much higher rate than the intro price. Check the renewal amount, not the price you first paid.
The 30-day guarantee applies from purchase, not from renewal.

There is a cheaper option first

Chat agents frequently offer an extended term at the original promotional rate rather than lose the account.

If you subscribed through Apple

Surfshark VPN cannot cancel a subscription that Apple bills. On your iPhone open Settings, tap your name, then Subscriptions, choose Surfshark VPN and cancel there. Check the receipt: if it came from Apple, that is your route.

How many others are you forgetting?

Receiptmark reads the receipts already in your inbox and names every subscription you are paying for, with the receipt kept as proof. No bank login, no inbox access.

See what Receiptmark does